February 12

What’s Next in Retail Shopping?

Westfield has launched a new report – ‘How We Shop Now: What’s Next?,’ which unveils the five key trends that will shape tomorrow’s retail industry. The future retail report draws on interviews with leading experts over 13,000 people across the UK and USA to show how emerging consumer trends will shape future stores.  https://uk.westfield.com/london/how-we-shop-now  

Beyond walls: How retailers can bring back the magic of shopping | Retail Dive

47pc want real-time promotions – few retailers offer them: report – Luxury Daily – Research

Challenges and Opportunities in Omni Channel Retail Marketing | Centric Digital

Wal-Mart Marketing Head Stephen Quinn To Retire – Fortune

China UnionPay New Mobile Payment Service Targets Alipay, Tenpay – Bloomberg Business

Smartphone use in stores can help — and hurt — retailers – Business Insider

Shared from Twitter: RetailWire Discussion: Why is social media not working for customer service?

RetailWire Discussion: Why is social media not working for customer service?

September 28

Your Brand’s New Challenger: The Online Market Place

Good article on how online shopping is disrupting both major FMCGs and the age old models they continue to adhere to.    Online shopping disruption

Free Digital Marketing Article | eMarketer

September 04

Ferrero Rochor

   Store audits in BKK suburbia at convenience store Family Mart. 

This Remarkable Short Film Set at Costco Explores the Empty Obsession With Shopping | Adweek

Millennials Take Over the Store Aisle | Adweek